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Knowing-doing Gap

How Smart Companies Turn Knowledge Into Action

Knowing-doing Gap - Pfeffer, Jeffrey; Sutton, Robert I. - ISBN: 9781578511242
Prijs: € 40,75 (onder voorbehoud)
Beschikbaarheid: Titel is niet in voorraad. Levertijd onbekend.
Bindwijze: Boek, Gebonden
Genre: Economie en bedrijf
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Why are there so many gaps between what firms know they should do and what the they atually do? Why do so many companies fail to implement the experience and insight they've worked so hard to acquire? The Knowing-Doing Gap is the first book to confront the challenge of turning knowledge about how to improve perfermance into actions that produce measurable results. Jeffrey Pfeffer and Robert Sutton, well-known authors and teachers, identify the causes of the knowing gap and explain how to close it. The message is clear--firms that turn their knowledge into action avoid the "smart talk trap." Executives must use plans, analysis, meetings, and presentations to inspire deeds, not as substitutes for action. Companies that act on their knowledge also eliminate fear, abolish destructive internal competition, measure what matters, and promote leaders who understand the work people do in their firms. The authors use examples from dozens of firms that show how some overcome the knowing-doing gap, why others try but fail, and how still others avoid the gap in the first place. The KnowingDoing Gap is sure to resonate with executives everywhere who struggle daily to make their firms both know and do what they know. It is a refreshingly candid, useful, and realistic guide for improving performance in today's business.


Titel: Knowing-doing Gap
auteur: Pfeffer, Jeffrey; Sutton, Robert I.
Mediatype: Boek
Bindwijze: Gebonden
Taal: Engels
Druk: 01
Aantal pagina's: 336
Uitgever: Harvard Business Review Press
Plaats van publicatie: 01
NUR: Economie en bedrijf
Afmetingen: 240 x 166 x 30
Gewicht: 678 gr
ISBN/ISBN13: 1578511240
ISBN/ISBN13: 9781578511242
Intern nummer: 3777481

Biografie (woord)

Jeffrey Pfeffer is the Thomas D. Dee Professor of Organizational Behavior at Stanford Graduate School of Business and the author of The Human Equation (HBS Press).


1. Knowing "What" to Do Is Not Enough
2. When Talk Substitutes for Action
3. When Memory Is a Substitute for Thinking
4. When Fear Prevents Acting on Knowledge
5. When Measurement Obstructs Good Judgment
6. When Internal Competition Turns Friends into Enemies
7. Firms That Surmount the Knowing-Doing Gap
8. Turning Knowledge into Action
About the Authors


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