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E-book

Customers the day after tomorrow (E-boek)

How to attract customers in a world of AI, bots and automation

Vooraankondiging
Customers the day after tomorrow (E-boek) - Steven  Van Belleghem - ISBN: 9789401445467
Prijs: € 23,99 (onder voorbehoud)
Beschikbaarheid: Nog niet verschenen.
Mediatype: E-book (01-12-2017)
Genre: Marketing
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Beschrijving

Welcome to Phase 3 of digitalization, in which artificial intelligence is creating a revolution in the buying behavior of customers. The collecting of information, the buying process and customer service have all changed dramatically.Based upon research in over 300 innovative businesses, this book explains the impact of the internet of things, virtual assistants, bots and client data on our businesses. But above all, this is a book about customers. In a world ruled by automation, the most important question remains: "how can I be customer-oriented?"

Details

Titel: Customers the day after tomorrow (E-boek)
auteur: Steven Van Belleghem
Mediatype: E-book
Taal: Engels
Druk: 1
Aantal pagina's: 224
Uitgever: Lannoo Campus
Publicatiedatum: 2017-12-01
NUR: Marketing
ISBN/ISBN13: 9789401445467
Intern nummer: 40379865