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Practices For Engaging The 21st Century Workforce

Challenges Of Talent Management In A Changing Workplace

Practices For Engaging The 21st Century Workforce - Castellano, William G. - ISBN: 9780133086379
Prijs: € 51,50
Levertijd: 3 tot 5 werkdagen
Bindwijze: Boek, Gebonden
Genre: Personeel en organisatie
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Yesterday’s engagement techniques don’t work anymore. Here’s what does:
  • A realistic, comprehensive model for engaging today’s radically different workforces
  • Develop more adaptable organizational structures and more multidimensional HR systems
  • New case studies: IBM, Ernst & Young, Google, SAS, Whole Foods, American Express, Colgate-Palmolive, and more
  • For every workforce management strategist, executive, and practitioner
Employee engagement is more crucial than ever. But everything else has changed. “New normal” businesses aren’t just lean: They border on anorexic. Old workplace social contracts are being ripped up and reinvented. Companies and employees both have radically new expectations. “Black swan” events happen constantly, making adaptability the new holy grail. To engage people now, you need new frameworks, strategies, and tactics. This book delivers them.

Drawing on cutting-edge case studies and research, Dr. William G. Castellano clarifies the real drivers, conditions, and behaviors of engagement and helps you tightly link your programs to the outcomes you want. You’ll learn how to transcend “one size fits all” HR practices to engage a workforce that’s diverse in every respect: from age and culture to motivation and goals.

Whatever your HR management role, this guide will help you transform engagement from “theory” and “hope” to what it can and should be: a key source of competitive advantage.

Today’s workforces, companies, and business environments have changed in fundamental ways. There’s a “new normal”: Whatever happens to the economy, companies will stay lean and rely heavily on contingent workforces. Engagement is more crucial than ever, but old approaches to achieving it no longer work. In this book, Bill Castellano presents a comprehensive, innovative model of engagement that responds to today’s new realities and helps you anticipate tomorrow’s.

Drawing on more than 30 years as a pioneering HR practitioner and researcher, Castellano identifies what really drives engagement now and specifies the achievable strategic outcomes of engagement. Through powerful new research and case studies, he shows how to engage today’s multidimensional and changing workforce, in an environment that’s as complex as today’s workers.

You’ll learn how to develop adaptable organizational structures and management systems tailored to the needs of today’s workforces: systems that strengthen engagement and deliver the business performance benefits they promise.

    Recognizing the implications of today’s radically new talent management challenges
    Linking your practices with the real drivers, conditions, and outcomes of engagement
    Achieving the numerical and functional flexibility you need to manage nonstop change
    Identifying the engagement investments most likely to succeed in your organization


Titel: Practices For Engaging The 21st Century Workforce
auteur: Castellano, William G.
Mediatype: Boek
Bindwijze: Gebonden
Taal: Engels
Druk: 1
Aantal pagina's: 336
Uitgever: Pearson Education (us)
Plaats van publicatie: 01
NUR: Personeel en organisatie
Afmetingen: 167 x 237 x 25
Gewicht: 568 gr
ISBN/ISBN13: 9780133086379
Intern nummer: 24142949

Biografie (woord)

Dr. William G. Castellano is the Executive Director of the Joint Center for Management Development, a Clinical Associate Professor at the Rutgers Business School and School of Management and Labor Relations, and the former Director of the Center for HR Strategy and HRM Undergraduate Programs. His research, teaching, and consulting activities are focused on the effective management of contract human capital and strategic alliances, employee engagement, and aligning business and Human Resource (HR) strategies to enhance organizational effectiveness. Bill has more than 30 years of experience working in corporate Fortune 50, entrepreneurial, and research environments. Before joining Rutgers University, he was a Managing Partner at an executive search firm and a Chief Marketing Officer at a national HR outsourcing company. He also held senior HR management positions at Merrill Lynch and Manufacturers Hanover Trust where he was involved with HR strategies and practices that supported both individual business groups and the global enterprise. Bill is an accomplished researcher publishing his work in practitioner and academic journals and is a frequent speaker at national HR and business conferences.


Part I: The 21st Century Workforce and the New Normal
Chapter 1: Welcome to the New Normal     1
Chapter 2: The 21st Century Workforce     39
Chapter 3: Challenges of Talent Management in the New Normal     59
Part II: The Need for Engagement and Adaptability in the New Normal
Chapter 4: The Imperative of Employee Engagement for Competitive Success in the 21st Century     93
Chapter 5: Leveraging What We Know: An Employee Engagement Framework     115
Chapter 6: The Increasing Need for Organizational Adaptability     143
Part III: Engaging the 21st Century Worker
Chapter 7: Practices to Create Employee Engagement in the New Normal     161
Chapter 8: Conclusion: Achieving Success in the New Normal     215
Bibliography     257
Index     283


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