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The Hidden Leader

Discover and Develop Greatness Within Your Company

The Hidden Leader - Edinger, Scott K./ Sain, Laurie/ Kouzes, James M. (FRW)/ Posner, Barry Z. (FRW) - ISBN: 9780814433997
Prijs: € 25,70
Levertijd: 3 tot 5 werkdagen
Bindwijze: Boek, Gebonden (04-02-2015)
Genre: Management algemeen
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Beschrijving

Think you can spot the leaders in your company? Don’t assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than “good employees”...these are “hidden leaders”...and they are critical to an organization’s long-term success.

Managers today need to make the most of all their resources - and The Hidden Leader shows them how to recognize and cultivate these talented but under utilized employees, who:

  • Demonstrate integrity
  • Lead through authentic relationships
  • Focus on results
  • Work from clear customer purpose
  • Fulfill the value promise of the company

Supported by real-world examples of hidden leaders in action - and QR codes readers can scan for instant access to online assessments - the book helps managers discoverthese secret saviors and enable them to deliver even greater value to customers.

Details

Titel: The Hidden Leader
auteur: Edinger, Scott K./ Sain, Laurie/ Kouzes, James M. (FRW)/ Posner, Barry Z. (FRW)
Mediatype: Boek
Bindwijze: Gebonden
Taal: Engels
Aantal pagina's: 224
Uitgever: Amacom Books
Plaats van publicatie: 01
Publicatiedatum: 04-02-2015
NUR: Management algemeen
Afmetingen: 241 x 165 x 25
Gewicht: 489 gr
ISBN/ISBN13: 9780814433997
Intern nummer: 25839133

Biografie (woord)

Scott K. Edinger, founder of Edinger Consulting Group, is recognized as an expert in helping organizations achieve measurable business results. Co-author of The Inspiring Leader, he blogs for Harvard Business Review and Forbes.

Laurie Sain helps businesses develop strategic goals and maximize their innovation, productivity, and creativity.

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